Experience

Peraton

  • Lead HCD initiative to enhance a fraud detection tool for the Centers for Medicare & Medicaid Services, prioritizing usability, efficiency, and alignment with user needs

  • Perform design audits across the 9 core pages of the system, reviewing HTML/CSS to identify & resolve UI/UX inconsistencies

Human-Centered Design SME

9/24 – Present

Peraton

  • Managed design system for a property tax application used by San Diego County, overseeing the development and maintenance of UI patterns and components

  • Modernized GSA’s public-facing AI Scheduler, reducing screen interactions by 28% and aligning with U.S. Web Design System (USWDS) for improved usability and consistency

  • Orchestrated cross-functional collaboration between design, development, quality assurance, and product management

  • Developed UX/CX narratives for government IT proposals (e.g., GSA ETSNext $1.2B, CBP ECIS $0.4B, and DOE CBOSS $0.3B)

Lead Product/UX Designer

10/22 – 9/24

StreetWaves

  • Redesigned nonprofit website, improving navigation, information architecture, and creating a UI kit to enhance user experience

  • Examined user data, industry trends, and heuristic evaluation

    findings to prioritize improvements for page layouts and site map

UX/UI Designer (Volunteer)

1/23 – 3/23

Peraton

  • Designed 80+ web app pages (e.g. landing, queues, workflows, and profiles) using visual and interaction design principles

  • Presented user flows, wireframes, and UI mockups/prototypes to client and product management

  • Conducted user research (e.g., contextual inquiries, interviews, surveys, A/B testing, and usability testing) to inform the design- thinking process and improve usability

UX Designer

9/20 – 10/22

Peraton

  • Analyzed business processes and conducted stakeholder interviews to gather 7,000+ requirements, define acceptance criteria, and write user stories for product development

  • Created process models using Enterprise Architecture and Microsoft Visio, including 40+ UML activity and BPMN diagrams

  • Collaborated with Product Owner on backlog grooming and sprint retrospectives using Agile methodologies

  • Completed quality assurance (QA) on the implementation of designs to ensure executed work meets the UX vision

Business Systems Analyst

7/18 – 3/21

San Diego Gas & Electric

  • Generated comprehensive documentation and system requirements specifications for issue resolution & change request implementation

IT Business Analyst Intern

5/16 – 9/16

Education

UX Academy & UX Foundations

Designlab

6/23

UX Certificate – Interaction Design

Nielsen Norman Group – 1053608

1/22

B.S. Business Administration – Management Information Systems

San Diego State University

5/17

Skills

Design: User Flow Charts, Information Architecture, Data Visualization, Style Guides, Design Systems, Wireframes, Interactive Prototypes, Mobile Design, Web Design, Responsive Design, HTML/CSS

User Research: Requirements Elicitation, User Persona Creation, Usability Testing, Heuristic Evaluation, Competitive Analysis, Journey Mapping, Empathy Mapping

Tools: Figma, Adobe XD, Sketch, Mural, Miro, Optimal Workshop, Whimsical